Shipping & Delivery

Processing Time
  • Orders are processed within 1–3 business days after your order is placed.
  • Business days do not include weekends or holidays.
  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • Pre-order items will ship according to the estimated shipping window listed on the product page.
Canada Shipping
  • Mix & match any 2 pairs and receive free standard shipping within Canada.
  • Shipping rates for orders that do not qualify for the two-pair offer will be calculated at checkout. Express shipping is excluded from this offer.
  • Delivery times may vary depending on your location and the carrier.
  • Once your package has been handed to the carrier, delivery timing is outside of our direct control.
USA Shipping
  • Free standard U.S. shipping on orders of US$85 or more.
  • Standard shipping rates for U.S. orders under US$85 will be calculated at checkout. Express shipping is excluded from this offer.
  • Delivery times may vary depending on your location, customs processing, and the carrier.
  • Any applicable duties, taxes, or import fees are the responsibility of the customer.
Eurozone Shipping
  • Free standard shipping to eligible Eurozone destinations on orders of €75 or more.
  • Standard shipping rates for Eurozone orders under €75 will be calculated in euros at checkout. Express shipping is excluded from this offer.
  • Delivery times may vary due to customs processing and local carrier delays.
  • Customers are responsible for VAT, duties, customs fees, or import charges unless these amounts are collected at checkout.
Tracking Your Order
  • You will receive a shipping confirmation email once your order has been fulfilled.
  • Your tracking link may take up to 24–48 hours to update after the carrier receives the package.
  • Please make sure your shipping address is correct before placing your order.
  • Rare Aesthetic is not responsible for packages delivered to an incorrect address entered at checkout.
  • For order or tracking support, please contact us at support@rareaesthetic.ca.
Lost Or Delayed Packages
  • If your package is delayed, please allow extra time for the carrier to update tracking.
  • Once an order has been marked as delivered by the carrier, Rare Aesthetic is not responsible for lost, stolen, or misplaced packages.
  • If your tracking shows delivered but you cannot locate the package, please check with your building, concierge, neighbors, or local carrier first.
  • For any delivery issues, contact us at support@rareaesthetic.ca with your order number and we will do our best to help.
Contact Us
  • For shipping, delivery, or order questions, please contact us at support@rareaesthetic.ca.
  • Please include your order number when reaching out so we can assist you faster.