Refund policy
RETURN & REFUND POLICY
We accept returns within 14 days of delivery.
To be eligible for a return, items must be unopened, unworn, unwashed, unused, and in their original condition and packaging.
For hygiene reasons, socks that have been worn, washed, used, or show signs of wear cannot be returned.
Return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.
Items marked as Final Sale are not eligible for return.
To request a return, contact info@rareaesthetic.ca with your order number before sending your item back. Returns sent without prior authorization may not be accepted.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us at info@rareaesthetic.ca within 7 days of delivery.
Please include your order number and clear photos of the issue. Once reviewed, we’ll arrange a replacement or refund where appropriate.
EXCHANGES
We do not currently offer direct exchanges.
If you would like a different colour or style, please return the eligible item and place a new order.
ORDER CHANGES & CANCELLATIONS
If you need to change or cancel your order, contact us as soon as possible.
We’ll do our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been fulfilled.
REFUNDS
Once your return is received and approved, your refund will be issued to your original payment method.
Please allow additional processing time for your bank or credit card provider to post the refund.
Original shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.
CONTACT
For questions about returns or your order: